Introducing FocusGroup Wallet
We are excited to be rolling out our new digital incentive program.
How FocusGroup Wallet Works:
- Upon completion of any interview, focus group, online survey, or any other participation type, you will receive an email with a link that takes you to theFocusGroup Wallet portal.
- Your incentive is added to your on-line account (FocusGroup Wallet)
- You can access the online account at any time for details such as cumulative dollars/points, projects where you received incentives, how much you have already redeemed, etc.
- You can redeem the incentives via a catalog that has options such as Virtual Debit Card, Physical Debit Card, Amazon, Best Buy, iTunes, etc.
Here are some answers to questions that may come to mind:
Will all incentives be issued through FocusGroup Wallet?
- For the majority of studies you participate in you will receive your incentive via FocusGroup Wallet, however there will still be certain studies where you may be sent your incentive by check or physical Visa card.
How do I receive my incentive?
- After completion of your study you will receive an e-mail from participate@focusgroup.com confirming the incentive amount that has been added to your FocusGroup Wallet. Once you receive that e-mail, you can log in to your account at FocusGroup.com, go to the FocusGroup Wallet section and select a reward option from our catalog. You will receive an e-mail with your electronic gift card from reward@virtualrewardcenter.com within 24 hours of redemption.
Can I still get a physical gift card?
- Yes, one of the FocusGroup Wallet reward options is a physical gift card. When you redeem your incentive you can select the physical Visa card for no additional fee.
Can I still use my physical card at the ATM?
- Yes, you can still use the physical card to get cash at the ATM. We have also added an additional $2.50 to your physical card to cover any ATM surcharge fees you may encounter. The $2.50 is on us, and is not deducted from your FocusGroup Wallet balance.
What happens to the points I have already accumulated in my account?
- Your existing points will be added to your FocusGroup Wallet and can be redeemed by accessing the virtual rewards catalog. For detailed information on how to redeem, Click Here.
Has anything else changed?
- No! Everything else remains the same. You will continue to receive invitations via e-mail or by logging in to FocusGroup.com to see studies that are available for you. The only thing that is changing is the way you are rewarded for participating.
Where can I find more information?
- More information can be found on the rewards section of our website, FocusGroup.com.
I need help! Who can I contact?
- For questions you may contact our Panel Services experts by e-mail at Help@FocusGroup.com or by phone +1 (855) 244-0886.
To Our Panel Members!
The Inspired Opinions community welcomes the panel members from Focus Pointe Global and Baltimore Research to create an exciting combined research community with a new name - Focus Group.
We will be updating the new website over the weekend of June 12-14. Our website will be unavailable for a short time as we complete the transition.
Here are some answers to questions that may come to mind:
How do I Log In?
- You will continue to use you current email address and password to log into the new website. The website address is focusgroup.com.
- If you do not remember your password, or experience any issues logging in, you can reset your password using the directions found here.
Where are my Points (For FPG Panel)
- All un-redeemed points on your account have been transferred over to Focus Group. For detailed information on how to redeem, click here.
Will you still send me email invitations?
- Yes, we will continue to send invitations by email from our new email address. Please be sure you add @focusgroup.com to your safe-sender list. You can find detailed instruction on how to do this by clicking here.
How do I use your new website?
- Please log in and click around to explore all the new features. You can find helpful information with step-by-step instructions on our Knowledgebase.
I need help! Who can I Contact?
- Our team of Panel Service experts are here to help! Please email Help@FocusGroup.com or phone +1 (855) 244-0886
If you do not wish to be a member of the combined panel to participate in paid marketing research opportunities, you may unsubscribe here.
Your privacy is of the utmost concern to us. Please be assured that Focus Group adheres to a strict privacy policy.
Sago On-Site Safety Precautions
Our priority is the health and safety of our visitors and employees. We are following CDC guidelines.
For the safety of all we will:
- Apply physical distancing by at least 6 feet
- Exercise good health practices
- Apply stringent check-in/out procedures
- Use electrostatic sanitizing spray daily
- Disinfect all surfaces after each use
- Use disposable products
We ask you to:
- Follow our host’s guidance to keep us all safe
- Wear a mask
- Observe physical distancing of 6 feet
- Wash your hands often
- Use good respiratory hygiene
Please note: If you are scheduled to participate in a study and there is a change of status, you will be notified by email or phone. If you are scheduled for an in-person interview and are not comfortable attending, please contact us immediately.
Thank you for participating in marketing research with us!
We will be updating the new website over the weekend of June 12-14, our website will be unavailable for a short time as we complete the transition and Inspired Opinions will become Focus Group. Learn more.
To read more about Sago’s preparedness and reopening schedule, please click here.
Sincerely,
Focus Group Panel Team
help@focusgroup.com | www.focusgroup.com
New Survey Dashboard Feature!
Are you tired of waiting for us to contact you for study opportunities? We’re happy to announce that we have added the “Survey Dashboard” to the Inspired Opinions community site! Our community members will now be able to see available studies, and apply to the ones they’re interested in, without having to wait for us to contact them!
Login to your account, select the “Surveys” tab and scroll down to the light blue chart, to see all available studies you can apply for. Remember, the more often you check your profile, the more new studies you’ll see with the Survey Dashboard!
Thank you again for your continued support and participation.
Sincerely,
Inspired Opinions Panel Team
help@inspiredopinions.com | www.inspiredopinions.com
New Item Added to our Reward Catalog!
We’re happy to announce that we’ve expanded our Rewards Catalog to include VISA eGift cards to our reward offerings! Our community members now have the option to redeem their Inspired Opinions Points for VISA eGift cards, for $50 and $100.
Login to your account and select the “Rewards” tab to see the full catalog of options. Remember, the more you participate, the more you earn.
Thank you again for your continued support and participation.
Sincerely,
Inspired Opinions Panel Team
help@inspiredopinions.com | www.inspiredopinions.com
We're now on Twitter!
We are happy to announce the addition of an Inspired Opinions Twitter page.
Following us on Twitter will allow you to stay up to date with everything happening at Inspired Opinions, including upcoming available studies and more!
How do I find the Inspired Opinions Twitter page (@IO_by_SG)?
- Login to your Twitter account
- Follow this link to our Twitter page: https://twitter.com/IO_by_SG
- Click the “Follow” button below our cover photo, on your right hand side
And don’t forget to check out our other social media pages!
- National Facebook Page - https://www.facebook.com/FocusGroupbySG
- Instagram - @inspiredopinions
Be sure to check out all of our social media pages so you never miss out on an opportunity. Share with your friends and family so they can join the fun too!
Thank you again for your continued support and participation.
Sincerely,
Inspired Opinions Panel Team
help@inspiredopinions.com | www.inspiredopinions.com
